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1. Items not valid for a return or exchange are: gift certificates, store vouchers, sales, promotion and flash sales

2. The item should be returned within 3 days upon receipt of the item.

3. All customers making a return or exchange request must fill out a Return Request.

4. The RETURN SLIP (printed copy included in your parcel) and the complete product packaging should be in order and must be submitted along with the receipt or proof of purchase.

5. Items must not be used before Returning or exchanging the item.